PLANT QUALITY ASSURANCE MANUAL

1.0     PURPOSE:

1.1     To provide the long term quality policy for MBM Packaging Labs, and its subsidiary Printing Solutions for the            purpose of: stating philosophy and standards, give direction internally to plant management, and provide an            expectation of what is desired from this facility.

2.0     SCOPE:

2.1     This Procedure applies to all operations within MBM Packaging Labs.

3.0     STANDARDS:

3.1     ISO 9002 (ANSI/ASQC Q92-1994) is the quality system standard to be followed by MBM Packaging Labs.

4.0     POLICY STATEMENT:

          4.1     Goal: MBM Packaging Labs’ goal as a company is to be the best supplier of printed packaging material and commercial                      printing products. A prioritized goal has been developed in: design, manufacturing, and customers service .

         4.2     Quality of Design:

A.      A quality design is achieved by determining the needs and  requirements of each specific customer           and incorporating those requirements into the design to achieve the desired product.

B.      A quality design must include quality components and raw materials and the parameters of these must           be measurable.

     C.      A cross-functional team of marketing and manufacturing must meet regularly throughout the design phase.

4.3     Quality of Manufacture:

A.      Manufacturing quality is determined by the conformance of  incoming supplier material and in-plant           manufactured product to customer specifications thus creating a total quality product.

B.      Internally, this goal may be achieved by capable equipment and processes which are maintained by           capable and well trained operators.

C.      Externally, each supplier of products to this facility must be committed to a similar quality policy of           their own.   An atmosphere of partnership must be achieved with our suppliers in order that our           quality philosophy may be adhered to in their processes.

4.4     Quality of Customer Service:

                     A.      MBM Packaging Labs’ goal is to provide the best customer service in the industry through:   on time delivery of                                products, superiorapplication assistance, response to special delivery or service needs and error free business                                mechanics.

                     B.      This is to be accomplished by:   inventory of stock products, trained people, flow charted and streamlined                                administrative processes, and identified, measured, and controlled critical process parameters.

4.5     Commitment to Continuous Improvement:

A.      Producing nominal, reduction of variation, and reducing of defective rate are all attributes of improving           quality which everyone in the organization should strive for in their particular area of responsibility.

                      B.      Actions that can make this occur include:   Improvement teams, training in problem solving techniques, design                                 reviews of existing products, and statistical process control.